Kia Canada Inc. is correcting the fuel economy ratings for select 2011, 2012 and 2013 model year vehicles. Approximately 41,000 select Kia vehicles in Canada are affected.
Procedural errors at the Hyundai/Kia joint testing operation in Korea led to overstated litres per 100 kilometres (L/100km) ratings for select Kia models. As part of the corrective actions, the fuel economy ratings for vehicles currently in showrooms are being relabeled. Accordingly, Kia’s average forecasted combined fleet fuel consumption levels will increase for the 2013 model year by 0.3 L/100km.
We recognize that fuel economy likely played a role in some customers’ car-buying decisions, and we are very appreciative that you chose to purchase a Kia. As a Kia owner, your satisfaction is central to our business and we are dedicated to building and maintaining a long-term, trust-based relationship with you. We also understand you may have incurred additional out-of-pocket expenses resulting from an expectation of greater fuel economy. To that end, we are committed to compensating affected current and former Kia owners fairly for any unexpected fuel costs resulting from this ratings adjustment.
This site can help you quickly determine if you own an affected vehicle that qualifies and if so, receive instructions for compensation. Click on the links below to learn more: